If you have Medicaid, get ready to renew!

Medicaid redetermination is when people on Medicaid are asked to show they still qualify to get Medicaid in their state.

It’s also called Medicaid Renewal or REDE (pronounced “ree-dee”). It all means the same thing.

This process has been on hold during the pandemic, but it’s back in 2023. That means you must complete your renewal to continue to receive Medicaid benefits.

Make sure your address and contact info are up to date

Your renewal notice  will come in the mail, so it’s extremely important that the Illinois Department of Human Services has your correct address.

You can verify your address online or by phone

Use the the online Change of Address form

For a quick way to update your address only.

Change of Address Form Website

Visit Abe.Illinois.gov, Click Manage My Case

Create your profile

Verify of change your address under “Contact Us”

Manage My Case Website

Call 877-805-5312

Monday-Friday, 7:45am-4:30pm

Select Option 8 to report a change of address

How To Find Your Renewal Date

Visit Abe.Illinois.gov

Click Manage My Case & create your profile

Click the Benefits Details tab.

Tip: You can also speak with your doctor’s office. 

They can usually look up your date for you and may be able to help you complete the process.

Keep an eye on your mailbox

The State of Illinois will send you a letter one month before your renewal date – so be sure to check your mail often.

There are two types of letters going out – Form A and Form B:

    • If you’ve received Form A, you’re all set!  You’ve been automatically renewed.
    • Most people will receive Form B, and you’ll need to fill out some paperwork.
Click here to see a sample Form A

Click image to open in new window

Click here to see a sample Form B

Click image to open in new window

Renewal forms are due on the first day of the following month – so it’s important to get it completed quickly.

There are three ways to complete your renewal on your own.

Online (preferred)
  • Visit abe.illinois.gov
  • Click Manage My Case and create your profile
  • If it’s time to renew your benefits, click the “Case Summary” page.
  • Click the “Renew My Benefits” button

Tip: If you need help with renewing online through the ABE system, see the support resources below!


By Fax

Fax your completed form and documents to: 1-844-736-3563

By Mail

Mail your completed form and documents to:

P.O. Box 19138
Springfield, IL 62763

By Phone

Call the ABE Hotline: 800-843-6154

Call the CountyCare REDE Hotline: 312-864-REDE (7333)

This service is available to ALL Medicaid members, not just CountyCare.

Attend a REDE event!

Trained staff will be able to assist you with completing your renewal paperwork.

Click here for the Cook County REDE event schedule.

There are many community organizations with team members trained to help with Medicaid. Check out a few of them below.

Or, to find a location near you for in-person or virtual support, Click Here and enter your ZIP Code.

Find Your Local DHS Office

Click this link.

Select “Family Community Resource Center” as the Office Type.

Select your County.

CountyCare REDE Hotline

Call 312-864-REDE (7333)

A trained staff member can help walk you through the process.

Esperanza Health Benefits Assistance

Call 773-584-6200

Press 2 to speak with a Patient Benefits Navigator and schedule an appointment

Chicago Public Schools Healthy CPS Hotline

Call: 773-553-KIDS (5437)

Or, fill out an assistance request form

Cook County Health Application Assistance

Call 312-864-8200

Select Option 1

Northern Illinois Food Bank

The Northern Illinois Food Bank has trained staff available to assist with REDE and SNAP. 

Visit their website for more information or to schedule an appointment.


Greater Chicago Food Depository

Call 773-843-5416

Visit their website

Stroger Hospital Chicago

1969 W. Ogden Ave, Chicago, IL 60612

Visit their website

Esperanza Community Resource Center

2851 W Cermak Rd

Chicago, IL 60623

Visit their website for more info

DuPage County Health Department

Call 630-682-7400

Or, visit their website

Illinois Legal Aid Online

Visit their website

Will County Community Health Center

Call 815-774-6090 for an appointment

Visit their website

Heartland Health Services (Peoria)

Call (309) 680-7632

Visit their website