If you have Medicaid, get ready to renew!
Medicaid redetermination is when people on Medicaid are asked to show they still qualify to get Medicaid in their state.
It’s also called Medicaid Renewal or REDE (pronounced “ree-dee”). It all means the same thing.
This process has been on hold during the pandemic, but it’s back in 2023. That means you must complete your renewal to continue to receive Medicaid benefits.
3 Steps to Get Ready to Renew
Make sure your address and contact info are up to date
Your renewal notice will come in the mail, so it’s extremely important that the Illinois Department of Human Services has your correct address.
You can verify your address online or by phone
Use the the online Change of Address form
For a quick way to update your address only.
Visit Abe.Illinois.gov, Click Manage My Case
Call 877-805-5312
Monday-Friday, 7:45am-4:30pm
Select Option 8 to report a change of address
Beginning in April 2023, everyone with Medicaid will receive a letter.
Everyone’s renewal due date is different, so it’s important to know your specific date.
How To Find Your Renewal Date
Visit Abe.Illinois.gov
Click Manage My Case & create your profile
Click the Benefits Details tab.
Tip: You can also speak with your doctor’s office.
They can usually look up your date for you and may be able to help you complete the process.
Keep an eye on your mailbox
The State of Illinois will send you a letter one month before your renewal date – so be sure to check your mail often.
There are two types of letters going out – Form A and Form B:
-
- If you’ve received Form A, you’re all set! You’ve been automatically renewed.
- Most people will receive Form B, and you’ll need to fill out some paperwork.
Click here to see a sample Form A
Click image to open in new window
Click here to see a sample Form B
Click image to open in new window
Renewal forms are due on the first day of the following month – so it’s important to get it completed quickly.
There are three ways to complete your renewal on your own.
Online (preferred)
- Visit abe.illinois.gov
- Click Manage My Case and create your profile
- If it’s time to renew your benefits, click the “Case Summary” page.
- Click the “Renew My Benefits” button
Tip: If you need help with renewing online through the ABE system, see the support resources below!
By Fax
Fax your completed form and documents to: 1-844-736-3563
By Mail
Mail your completed form and documents to:
P.O. Box 19138
Springfield, IL 62763
By Phone
Call the ABE Hotline: 800-843-6154
Call the CountyCare REDE Hotline: 312-864-REDE (7333)
This service is available to ALL Medicaid members, not just CountyCare.
Attend a REDE event!
Trained staff will be able to assist you with completing your renewal paperwork.
Click here for the Cook County REDE event schedule.
There are many community organizations with team members trained to help with Medicaid. Check out a few of them below.
Or, to find a location near you for in-person or virtual support, Click Here and enter your ZIP Code.
Find Your Local DHS Office
CountyCare REDE Hotline
Call 312-864-REDE (7333)
A trained staff member can help walk you through the process.
Esperanza Health Benefits Assistance
Call 773-584-6200
Press 2 to speak with a Patient Benefits Navigator and schedule an appointment
Chicago Public Schools Healthy CPS Hotline
Call: 773-553-KIDS (5437)
Or, fill out an assistance request form
Cook County Health Application Assistance
Call 312-864-8200
Select Option 1
Northern Illinois Food Bank
The Northern Illinois Food Bank has trained staff available to assist with REDE and SNAP.
Visit their website for more information or to schedule an appointment.
Greater Chicago Food Depository
Call 773-843-5416
Visit their website
Stroger Hospital Chicago
1969 W. Ogden Ave, Chicago, IL 60612
Visit their website
Esperanza Community Resource Center
DuPage County Health Department
Call 630-682-7400
Or, visit their website
Illinois Legal Aid Online
Visit their website
Will County Community Health Center
Call 815-774-6090 for an appointment
Visit their website
Heartland Health Services (Peoria)
Call (309) 680-7632
Visit their website